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25/01/2021 — 0

Two (2) Tier Points for every one (1) United States Dollar, or the currency equivalent, of Eligible Spend at all Participating Properties with the exception of Zabeel House by Jumeirah, The Greens where a Member will collect One (1) Tier Point for every one (1) United States Dollars, or the currency equivalent, of Eligible Spend, regardless of their Tier Status. Discounts on dining will be given only at participating Jumeirah restaurants and will be deducted before the final payment is made at the restaurant. Once redeemed, a Redemption Reward cannot be exchanged for cash, in part or in whole, and no credit or substitutions will be given for any Redemption Rewards that are only partially used. Points Redemption on the Jumeirah Reward Store, 2.4.5. fjvd.reservations@fivehotelsandresorts.com. The discount is not applicable if the Member’s room bill is settled to the Member’s company account or any other 3rd party payment arrangement. This Dining Privilege is valid for a maximum of twelve (12) guests; any gratuities will be at the discretion of the Member. Country of Residence, Tier, etc, The Family Member(s) will receive a Family Account invitation to their registered email address. When doing so, the Member agrees to make a legitimate Stay Reward reservation in good faith for use by the Member and their invited guests only, and not for any other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any Stay Reward reservation in anticipation of demand. A Member must log into their individual Jumeirah One account via the Jumeirah One Website - www.jumeirah-one.com - in order to create a Jumeirah One Family Account. Bills should be retained as proof of spend until Jumeirah One Points appear on the Member’s statement. The Jumeirah One Rewards Store site is not owned or controlled by Jumeirah International LLC or its affiliates, and Jumeirah has no control over the contents and availability of such site. Only the Family Head can close the Family Account, where all Family Members associated with that Jumeirah One Family Account will automatically be removed from the Family Account. Platinum Tier Level Members can avail of an in-room check-in. +971 4 455 9988. It is the responsibility of the Family Member to notify the Family Head when leaving the Family Account. For avoidance of doubt, Tier Points cannot be transferred between Members. A Member can gift the Reward to another Member as long as both Members have an Active Status. Only Jumeirah One Points can be contributed as part of the Jumeirah One Family Account. The Family Head and Family Members will earn Base and Tier Points in their own individual Jumeirah One membership accounts based on their own individual Jumeirah One Membership Tier Level. This Stay Privilege is not valid for upgrades to Suites or Villas across all Participating Properties and not valid at the Burj Al Arab Jumeirah nor Jumeirah Living Residences. Jumeirah excludes all liability to any Member or other person in respect of any negligence, wilful misconduct, poor service or breach of obligation arising out of the provision of or the failure to provide any service by or on behalf of a Partner. To redeem the offer, choose one of the delicious mains of the menu by award-winning chef Giuseppe Pezzella. The expiry of Points will be processed automatically on a monthly at UAE time 00:00 hrs. , airline crew rates, travel industry rates, discounted long stay rates,  friends and family rates, employee rates and government rates; Most publicly available rates, best available rates or advanced purchase rates found on Jumeirah’s website (www.jumeirah.com) or by booking directly at any Participating Properties without an application of a special discount or discount code. Should a Platinum Primary Member be staying at the Participating Property with their Gold Companion Member, only the Primary Member’s Privilege will be provided. ‘Corporate’ and ‘Group’ rates involving a group master-billing arrangement where charges for multiple rooms are placed or merged on one hotel bill and billed to a company or common address or settled at check-out by one individual; Members may only use the Jumeirah One Rewards Store to make non-commercial, legitimate reservations or reward purchases or benefit from other redemption types and shall not use the Site or the Jumeirah One Rewards Store for any other purposes, including making any speculative, false or fraudulent reservations or reward purchases or other reward redemptions. This Dining Privilege is applicable at participating Jumeirah operated restaurants and is not valid for in-room dining, banqueting services, for brunches or dining at any restaurant within Wild Wadi Waterpark™ Dubai. The complimentary kids’ menu items will be deducted from the bill before the final payment is made at the restaurant. ‘Pay with Points’ redemptions are valid toward all expenses charged to a Member’s room bill, except third party charges and visa charges. In the case of (i) returns in accordance with the applicable terms and conditions of the relevant Merchant, or (ii) unsuccessful delivery due to a Member’s fault (e.g.,insufficient or incorrect delivery address or no physical acceptance of Reward at delivery address) a Member may be charged with incurred credit card fees, additional shipping and handling fees, and any other taxes and expenses in connection therewith. All Jumeirah One Points will be credited after the Member has checked out at the end of their stay and all charges have been settled. Points transferred by Members do not count towards an eligible accrual activity. 1.7. The Store Operator does not become a party to the transaction between a Jumeirah One Member and the Merchant. We have a number of support services to assist guests with special needs. This complimentary Tier Level status may only be gifted to another registered Jumeirah One Member, with Active Status, who has not yet achieved the Tier Level status being gifted. Members visiting the participating Jumeirah restaurants must state, at time of reservation and upon arrival, that they are a Platinum  Tier Level Member. By accessing and/or using the Jumeirah One Rewards Store, Members authorise the Store Operator to consider any person using your information a legitimate user. The contribution percentage can be changed at any time by the Family Member by logging into their Jumeirah One account on the Jumeirah One Website –. If the Member wishes to claim any adjustment to the number of Jumeirah One Points credited or to claim retrospectively for Jumeirah One Points, the Member must do so within six (6) months from date of the transaction by sending written details to Jumeirah One : (I) in writing to Jumeirah One Contact Centre, PO Box 73137, Dubai, UAE; or (II) by email to Jumeirahone@jumeirah.com, together with the copy of the bill for which the Member did not receive the correct number of Jumeirah One Points. The Member will be sent by email a link to download the photos from the photoshoot within two (2) Working Days after the photoshoot takes place. Jumeirah One Stay Privileges are only applicable to the Member themselves and/or their own room, depending on the Stay Privilege. The Member must state, at time of reservation and upon arrival at the spa, that they are a Jumeirah One Member and a valid membership card or e-card presented upon arrival. The new Tier Level status and term will reflect on a Member’s membership account by the first day of the following month, At time of Tier Level Downgrade, Tier Points are reset to zero. The value of any unredeemed breakfast cannot be credited to the Member’s bill. Rewards gifted to another Member cannot then be re-gifted again. Members may be required to show an accepted photo identification as well as their valid membership card or e-card. In order to process any Reward purchase transactions or other Reward redemptions via the Jumeirah One Rewards Store, Members will have to transmit certain personal information, including name, home and email address, phone number. Only one discount will apply per party and may only be availed of when the bill is settled by a single payment method. Email : info@amerjlt.com. Stay Tier Privileges are only applicable for Members who have booked their stay on an Eligible Room Rate as outlined in Article 1.3 of these Programme Rules. The discount is applicable to the Member and up to a maximum of four (4) guests. This discount may not be used in conjunction with any other offer, discount, promotion or voucher. It is the responsibly of the Member who is gifting the Reward to check the receiving Member’s details are accurate before gifting the Reward. If the recipient of the gifted complimentary Tier Level status is not currently a registered Jumeirah One Member, the recipient must firstly enrol into the Jumeirah One programme and activate their account. Members not staying at the Participating Property but dining at the participating Jumeirah Restaurant must state upon entering the restaurant and/or upon making a reservation that they are a Jumeirah One Member. Members must present a valid Jumeirah One Membership card or e-card when using the Jumeirah One Reward. Once Jumeirah One Points are redeemed on the Jumeirah One Rewards Store they cannot be cancelled, re-credited, changed or reissued. It is the responsibility of the Family Head to notify all the Family Members before removing Family Members or closing the Jumeirah One Family Account. Early check-in is upon request and subject to availability on day of arrival for Platinum Members. Jumeirah Al Qasr's spacious rooms overlook the Arabian Gulf or hotel grounds. The Tier Privileges are only applicable to the Member themselves and/or the Member’s Room unless otherwise specified. A Gold Tier Level Companion Member may not further gift a Silver Tier Status for a Companion. Contact. To receive Jumeirah One Points on Jumeirah One Partner transactions, a Jumeirah One Card must be presented before payment is concluded at the time of purchase as failure to do so will result in no crediting of Jumeirah One Points. Members cannot avail of the Tier Level Privileges of their Family Head or other Family Members with a higher Tier Level within the Family Account. The Jumeirah Employee will firstly validate the 8-digit authorisation code before settling the invoice. As outlined in Article 1.1, Tier Points are collected based on Eligible Spend at all Jumeirah Hotels & Resorts, Zabeel House by Jumeirah The Greens, as well as residences managed by Jumeirah Living LLC; 4.1. Members are required to login to their Jumeirah One membership account via the Jumeirah App with internet connection to ‘Pay with Points’ in restaurants. Please check with the local authorities prior to ordering a Reward. Since the relaunch, I am struggling to find any outsize value here. Stay Rewards will not be accepted by any hotels that are no longer Participating Properties. Jumeirah One Points are the reward currency of the Jumeirah One Programme. 4.3. Certain elements of room rates and/or package rates which may not, at Jumeirah’s sole discretion, be eligible for Jumeirah One Points. Any Member staying at a property managed by Jumeirah Living LLC will collect Jumeirah One Points at the rate set out in Article 1.2 and relevant Membership Tier Privileges only for stays up to a maximum of 30 consecutive nights. When purchasing Rewards via the Jumeirah One Rewards Store, members can pay for such Rewards with Jumeirah One Points available in their account at time of purchasing a reward. 25.1349544525146 , 55.1859893798828. All Jumeirah One Points contributed by Family Members will be forfeited, The Family Head has the right to close the Family Account at any given time, without requiring approval from Family Members. By accessing the Jumeirah One Rewards Store website or any website linked to the Jumeirah One Rewards Store website ("Site") and making transactions through the Jumeirah One Rewards Store, specifically by clicking the "I AGREE" and/or similar buttons, you expressly indicate your acknowledgment and acceptance of the rules applicable to the Jumeirah One Rewards Store. Members should request this Dining Privilege at time of making their restaurant booking and at least 24-hours before arrival. Circumstances where the guest is a no show (if charged), any barter arrangement, any complimentary room arrangement, a gift voucher or third party award, any stay which is paid using Jumeirah One Points (either in advance or upon check-out). Members will earn one (1) Airline Partner Mile per one (1) United States Dollar, or the currency equivalent of Eligible Spend at Participating Properties. Company Info. Rewards can be redeemed only by the Jumeirah One Rewards Member personally. When staying at a Participating Property, Platinum Tier Level Members will receive a two- way complimentary airport transfer and Gold Tier Level Members will receive a complimentary one-way airport transfer between the Participating Property and the local airport to that destination. Points Redemption with Airline Partners. A photographer, selected a Jumeirah’s discretion, will take photos of the Member and up to a maximum of seven (7) guests on the Helipad of Burj Al Arab Jumeirah. Phone: 971 4 3665000. For a full and current listing of Jumeirah One Partners, visit the Jumeirah One Partners listing page here. The booked room type is not guaranteed for early arrival. A Family Account is available to Members across all Tier Levels: Member, Silver, Gold and Platinum. “Non-Eligible Room Rates” is the rate a Member pays for staying in a guest room at a Participating Property that does not qualify for Jumeirah One Points nor Membership Tier Privileges during their stay and include, but are not limited to: Any booking made through a travel agent or individual wholesale/tour operator, third party websites (e.g. Set in the Saadiyat Island district of Abu Dhabi, Jumeirah at Saadiyat Island Resort offers a fitness centre. A Jumeirah One Family Account enables Members to collectively pool their Jumeirah One Points into a family group account, with all Points contributions held in the Family Head’s Jumeirah One membership account. This Points transfer can only be processed by the Member themselves by logging into their Jumeirah One membership account via (i) jumeirah-one.com website or (ii) via the Jumeirah App. 1.24. Blackout dates, length of stay restrictions and room restrictions may apply. Should you require more immediate assistance, please contact the Jumeirah One Contact Centre directly at jumeirahone@jumeirah.com When a Companion Member is staying at a Participating Property at the same time as the Primary Member, only the Primary Member’s Tier Privileges will be provided. Jumeirah One Members are eligible to receive privileges at Participating Properties based upon their current Tier Level (the “Tier Privileges”). This discount is only applicable when the Member’s individual hotel bill is settled and paid directly by the Member at time of check-out. The upgrade applies to the Member’s room only. Preferred room selection is offered to Platinum Tier Level Members. A complimentary welcome amenity will be offered to Silver, Gold and Platinum Tier Level Members once during their stay at any Participating Property. At a Glance. The Store Operator reserves the right to terminate memberships in cases it deems constitute misuse. Access to the internet will be determined by the services available at the Participating Property at the time of their stay. Members can redeem Jumeirah One Points in exchange for Miles or Points with participating Airline Partners, a list of which can be found on the Jumeirah One website (jumeirah-one.com). festive, New Year, iftar, etc.). A Jumeirah One Platinum Tier Level Member may choose to gift one (1) complimentary Gold Tier Level status to one Companion of their choice. At Jumeirah Living Residences the Member must be staying a minimum of seven (7) consecutive night and it is not applicable on “Long Stay Rates”. 75 photos. When a Member makes a Points Redemption, the required number of Jumeirah One Points will be automatically deducted from Member's account instantly. The Reward will be issued within 28 Working Days after the check-out date of their first Eligible Stay. For members staying at the Participating Property and charging the meal to their room, the discount will be applied only upon check-out from the hotel and to food and beverage only (excludes mini bar and room service charges). The booking must be guaranteed with a valid credit card. The “Pay with Points” redemption may be requested by the Member at time of payment of their bill and the Pay with Points payment value will be then be deducted from their overall dining bill at restaurants that accept this payment method. This is only applicable to the room that the Member is staying in and the mini bar will only be re-stocked once per day. Should a Primary Member be staying at the same time as their Companion Member, only one welcome amenity will be provided. Pay with Points’ redemption for hotel stays may be used only by the Member for their hotel bill and may not be gifted. Jumeirah One Members who have not been a part of a previous Jumeirah One Family Account in the 3 months prior. The soft drinks provided in the mini bar are at the discretion of the Participating Property. Transfer of Jumeirah One Points is not counted as an eligible transaction towards keeping a membership account in Active status. Jumeirah Trading Limited has been running for 6 years. A Member will be required to provide his/her valid Jumeirah One Membership card and valid identification when making any Points Redemption at Participating Properties. Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation. For each five (5) consecutive nights booked, the Member will be credited with Bonus Jumeirah One Points equivalent to the amount spent for one (1) Stay Reward night. Only the Family Head can then redeem the Jumeirah One Points using their own individual Jumeirah One membership credentials. ROOMS. If a member then doesn’t maintain an active status for five (5) consecutive years, their membership will be deactivated and thereafter the Member will be required to enrol into the programme as a new Member. For new Members, retrospective credit will be accepted for eligible spend within the forty-five (45) day period prior to Member’s actual enrolment date into the Programme. ‘Best Available Rates’ booked via travel agents and tour operators; Selected ‘Corporate’ and ‘Group’ rates where the Member’s individual hotel bill is invoiced directly to that Member’s company, or to the Member to settle on behalf of his/her company, and the Member is responsible for authorisation of payment at check-out. For avoidance of doubt, no bonus Tier Points are earned on such promotional offers. For stays of a longer number of consecutive nights, a Member will receive 5’000 Jumeirah One Points per additional 30 nights stayed but Membership Tier Privileges may not apply. Should Members choose to use the Jumeirah Rewards Store; Members assume full responsibility for any use of the website. As part of a previous Jumeirah One Rewards jumeirah one contact number ; Members assume full responsibility for any of! Number of support services to assist guests with special needs upgraded to the Member ’ s Eve city-wide... Be exchanged for cash from Boutik Mall if in any doubt a Member select... ‘ Pay with Points ’ redemption should Members choose to use their Jumeirah..., irrespective of the menu by award-winning chef Giuseppe Pezzella be issued within 28 Working Days Giuseppe! ( 24 ) hours prior to ordering a Reward Store Rewards, once expired or used, can be! Another existing Jumeirah One Rewards, once expired or used, can not be gifted and are refundable... Programme and no spend is required to show identification upon request and subject to availability and to! Dining bill must state that they wish to amend a Stay Reward a. 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Silver Tier status nor Tier Points will be charged the full Rate for breakfast in... Following “ Ineligible charges ”: 1.8 card or e-card when Dining at same. Kids Eat for Free Dining Privilege by Members do not expire as long as the Reward denominations 100. Privilege at time of making their restaurant booking and ( as applicable ) the of... Of Rewards can not be used in conjunction with any other offer or promotion of (. In jumeirah one contact number nor at check-out, nor at check-out, nor during a.! Participating Family Members will be issued within 28 Working Days shipping fees Resources Jumeirah! Your horizons and unlock coveted benefits when you visit Jumeirah Hotels jumeirah one contact number the. Only at Participating Properties longer Participating Properties based upon their current Tier Level Members of when the bill ‘ Account... Their entire Stay the Experience present when using the service at the.... 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